Taylor Swift has shown time and again that her kindness extends far beyond the concert stage and NFL sidelines, and her recent actions at an NFL game proved just that. The pop icon went out of her way to treat Kansas City Chiefs security guards—and even their families—with incredible generosity, adding another heartwarming story to her growing list of good deeds.
During Friday’s NFL game between the Kansas City Chiefs and the Las Vegas Raiders, Swift not only interacted with the Arrowhead Stadium staff but also took a moment to brighten the day of a security guard’s wife. Suzie Drew, the wife of Chiefs security guard William, shared her experience in a heartfelt TikTok post later that evening, expressing her gratitude for the unexpected moment with the Grammy-winning superstar.
“Thank you, Taylor!” Suzie gushed in the video’s caption. “We never got the opportunity to make it to the Eras Tour, but this may have been even better. You made our night.”
In her video, Suzie explained that her husband, William, has been working security at Arrowhead Stadium for the Kansas City Chiefs for the past couple of months. Given Taylor’s blossoming relationship with Chiefs tight end Travis Kelce, Suzie knew that the pop star would likely be attending home games whenever she wasn’t on tour.
“I always told William, ‘If you ever get the opportunity, just say, “My wife says hi,”’ something simple like that,” Suzie said, not really expecting anything more to come of it.
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However, during Friday’s game, Suzie got much more than she ever imagined. As it turns out, Taylor Swift was in the stadium that evening, not just supporting her boyfriend but also showing appreciation to the staff who help make the game-day experience possible.
She was seen handing out tips to custodial workers and security personnel, and amidst this act of kindness, Suzie and William found themselves FaceTiming with none other than Taylor Alison Swift herself.
Suzie recounted the surreal experience in her TikTok video. “It just so happened that tonight she was handing out tips to the custodial workers and to the security, and somehow or another, we ended up FaceTiming with the one, the only Taylor Alison Swift,” she said, her excitement evident.
Along with the footage of the FaceTime call, Suzie also shared a “freaking cute” selfie of her husband William, smiling proudly with Taylor visible in the background.
Though Suzie acknowledged that security personnel are expected to remain professional and avoid getting starstruck, she noted that spouses like herself are definitely allowed to fangirl from afar. “Needless to say, we will spend all week fangirling. Probably all year,” she added with a smile.
Taylor Swift’s generosity didn’t stop there. During the game, she was caught on camera gifting souvenirs to young fans from the stadium suite, capturing hearts once again.
The singer, dressed casually in a red Louis Vuitton sweater and black jeans, also proudly sported a necklace featuring Travis Kelce’s jersey number. As she watched the game, Swift took time to connect with fans, taking photos with young “mini Swifties” and snapping celebratory selfies with her fellow WAGs after the Chiefs’ win.
Throughout the game, Taylor could be seen sitting with Travis Kelce’s mother, Donna Kelce, as well as her own father, Scott Swift. The display of support from both families highlighted the closeness that has developed between their two households. Notably, just a day before the game, the couple’s families had spent Thanksgiving together in Nashville at what was described as a “very festive and special” gathering.
The day after Thanksgiving, Travis Kelce and the Chiefs secured a narrow 19-17 victory over the Raiders, and Taylor’s support undoubtedly brought an extra level of cheer to the event.
Her presence at the game, paired with her acts of kindness toward stadium staff, exemplified the genuine warmth and generosity that she brings to those around her.
Taylor Swift’s ability to make those she encounters feel special continues to set her apart, whether it’s through her music or her heartfelt interactions with fans and everyday people alike.
For Suzie and William, a simple wish to say hello turned into a moment they will never forget—one that they’ll cherish for years to come. And for the rest of us, it’s just another example of how Taylor Swift’s kindness continues to shine both on and off the stage.